This Privacy Statement explains what personal data SkillRush collects, why, who we share it with and the choices you have. It applies to the game at https://skillrush.online, our emails and our support.
1. Who is responsible
[COMPANY NAME] ("we", "us") is the controller of your personal data. We are registered in England and Wales under company number [COMPANY NUMBER], with our registered office at [REGISTERED ADDRESS].
For any privacy question or request, contact [PRIVACY EMAIL].
2. What we collect
Account details. Your email address, manager name, password (stored only in encrypted form by our authentication service), date you joined and the age confirmation you give at sign-up.
Your club and play. Your club, squad, tactics, matches, transfers, items, Tokens balance and history, missions, notifications and settings.
Purchases. Order references, amounts, items, dates, status, the billing name, address and country you provide, and limited payment details returned by our payment provider (for example card type and last four digits). We never receive your full card number.
Support. Messages you send us and the details needed to answer them.
Technical data. IP address, approximate country, device and browser type, pages visited, sign-in events, error reports and security logs.
Preferences. Your email and push notification choices and your cookie choice.
3. Why we use it and our legal basis
| Purpose | Legal basis |
|---|---|
| Creating your account and running the game | Performance of our contract with you |
| Processing purchases, receipts and refunds | Performance of our contract; legal obligation for tax and accounting records |
| Preventing fraud, cheating and misuse; keeping the service secure | Our legitimate interest in protecting players and the game |
| Answering support requests and complaints | Performance of our contract; our legitimate interest |
| Service emails such as receipts, security alerts and changes to our terms | Performance of our contract; legal obligation |
| Game news, offers and reminders by email or push | Your consent, which you can withdraw at any time |
| Analytics and marketing cookies | Your consent, through the cookie settings |
| Improving the game, for example balancing and fixing errors | Our legitimate interest in running a good game |
| Meeting legal requests and enforcing our terms | Legal obligation; our legitimate interest |
We do not use your data to make decisions that have legal or similarly significant effects on you based solely on automated processing.
4. Who we share it with
We share personal data only as needed with:
- our hosting, database and infrastructure providers;
- our email delivery provider, to send receipts and the messages you have agreed to receive;
- our payment provider, to process purchases, refunds and fraud checks;
- analytics or advertising partners, only if you accept those cookies;
- professional advisers such as accountants and lawyers; and
- authorities, where the law requires it or to protect the rights and safety of players and the public.
All providers act on our instructions and under contracts that protect your data. We do not sell your personal data.
5. International transfers
Some providers may process data outside the UK or the European Economic Area. Where they do, we rely on an adequacy decision or on approved safeguards such as standard contractual clauses.
6. How long we keep it
- Account and game data: while your account is open, and for up to 90 days after closure so we can deal with any follow-up questions.
- Purchase and refund records: for 6 years after the end of the financial year they relate to, as tax law requires.
- Support messages: for 2 years after the conversation ends.
- Security and payment logs: for up to 365 days, unless needed longer to investigate a specific incident.
- Marketing preferences: until you change them, and a suppression record if you unsubscribe, so we do not email you again.
7. Your rights
Depending on where you live, you can ask to access your data, correct it, delete it, restrict or object to its use, or receive a copy to move elsewhere. You can withdraw consent at any time, for example by unsubscribing from emails, turning off push notifications or changing your cookie settings. Send requests to [PRIVACY EMAIL]. We answer within one month and may ask you to confirm your identity first.
If you are unhappy with how we handle your data, please tell us. You also have the right to complain to the data protection authority where you live; in the UK this is the Information Commissioner's Office (ico.org.uk).
8. Age
SkillRush is only for people aged 18 and over. We do not knowingly collect data from anyone younger. If we learn that an account belongs to someone under 18, we will close it and delete the data.
9. Security
We use encryption in transit, access controls, restricted administrator access and logging to protect your data. No system is perfectly secure, so please use a strong, unique password and tell us at [SUPPORT EMAIL] if you think your account has been compromised.
10. Cookies
How we use cookies and similar technologies is explained in our Cookie Policy.
11. Changes
We will update this statement when our practices change and show the date of the latest version at the top. We will tell you about significant changes before they apply.