Company details
SkillRush is operated by:
[COMPANY NAME]
Registered in England and Wales, company number [COMPANY NUMBER]
Registered office: [REGISTERED ADDRESS]
Correspondence address: [BILLING ADDRESS]
VAT number: [VAT NUMBER]
Contact us
- Player support: [SUPPORT EMAIL], or the Support page while signed in
- Privacy and data requests: [PRIVACY EMAIL]
- Website: https://skillrush.online
We aim to reply to every message within 2 working days.
Complaints
We want to put things right when they go wrong.
- Email [SUPPORT EMAIL] with the subject "Complaint", your manager name and, if it concerns a purchase, the order reference.
- We will acknowledge your complaint within 2 working days.
- We will send you a full response within 14 days. If we need longer, we will tell you why and when to expect an answer.
- If you are not satisfied with our response, reply and ask for it to be reviewed by a senior member of the team, who will respond within a further 14 days.
If your complaint is about personal data, you can also contact the data protection authority where you live, as explained in our Privacy Statement. Using our complaints process does not affect your legal rights.